The Debate Rages On
Business, Credit card No Comments »For the longest time at our coffee shop, we have offered the customers the option of paying cash or debit, but never credit card. The reasoning behind the decision (according to the boss) is that since most of our transactions are small, it would cut into our profits, making it not worthwhile to the business.
But, from time to time, one of our patrons would have a little “chat” with the boss, expressing their desire for us to have some sort of credit card processing available.
I think it really struck a blow to our business, when we lost some of our regulars to the competition when they started to offer credit card payments for their customers. At one point we were even worried that we might not survive the competition.
Thankfully, our customers did come back as we offered better quality food and friendlier service than the competition. But, our customers and our boss still argue over whether or not we should accept credit card payments.